Refund Policy
Last updated: July 26, 2026
1. Digital Product Refunds
Due to the nature of digital products (instant delivery and irrevocable access), all sales on Quebuk are generally final. Once a digital product is delivered, we cannot "return" it.
2. 30-Day Money-Back Guarantee
Notwithstanding Section 1, we offer a 30-day money-back guarantee on most purchases. If you are unsatisfied with your purchase for any reason, you may request a full refund within 30 days of your purchase by contacting contact@quebuk.site.
3. Eligibility
To be eligible for a refund:
- Your request must be submitted within 30 calendar days of purchase.
- Provide your order reference or email address used for purchase.
- Subscription memberships may be cancelled at any time; refunds apply only to the most recent billing cycle if within the 30-day window.
4. Processing Time
Approved refunds are typically processed within 5–10 business days and credited back to the original payment method. Timing may vary depending on your payment provider.
5. Exceptions
We reserve the right to deny refund requests if we detect abuse of the refund policy, including but not limited to excessive refund requests or violation of our Terms of Service.
6. Contact Us
For refund inquiries, email contact@quebuk.site. Include your order reference for faster processing.
